Shipping & Returns
Shipping & Return Policy
Thank you for shopping with ZANAK – The Complete Men’s Fashion & Jewelry Brand. We are committed to providing a seamless shopping experience with reliable shipping and a hassle-free return process. Please review our Shipping & Return Policy below.
1. Shipping Policy
1.1. Processing Time – Orders are processed within [2] business days after payment confirmation. Custom or personalized items may require additional processing time.
1.2. Shipping Methods & Delivery Time – We offer multiple shipping options based on your location. Estimated delivery times:
- Standard Shipping: [3-5] business days
- Standard International Shipping: [7-20] business days
1.3. Delivery Time: Orders is delivered to customer within 7 working days in india and 14 days in out of india
1.4. Shipping Charges: We offer free shipping on all orders. Please note that we do not offer free shipping on international orders and returns.
1.3. Order Tracking – Once your order is shipped, you will receive a confirmation email with a tracking number.
1.4. International Shipping – We ship globally. However, customs duties and taxes are the responsibility of the recipient. Delays due to customs clearance are beyond our control.
1.5. Lost or Stolen Packages – ZANAK is not responsible for lost, stolen, or delayed shipments caused by third-party shipping carriers. If your order does not arrive, please contact our support team.
2. Return Policy
2.1. Return Eligibility – Returns are accepted within [15] days of delivery. Items must be unused, unworn, and in their original packaging.
2.2. Non-Returnable Items – Custom-made, engraved, and final sale items cannot be returned.
2.3. Return Process – To initiate a return, please contact info@zanak.co with your order number and reason for return. Once approved, you will receive return instructions.
2.4. Return Shipping Costs – Customers are responsible for return shipping costs unless the item received is defective or incorrect.
2.5. Refund Processing – Refunds are processed within [7] business days after the returned item is received and inspected. Original shipping charges are non-refundable.
3. Exchanges
3.1. Exchange Policy – If you need a different size or style, please request an exchange within [15] days of receiving your order.
3.2. Exchange Process – Exchanges are subject to product availability. If the desired item is unavailable, you may opt for a refund or store credit.
4. Damaged or Incorrect Items
4.1. Reporting Issues – If you receive a damaged or incorrect item, contact us at info@zanak.co within [3] days with photos of the issue.
4.2. Resolution – We will arrange for a replacement, refund, or store credit based on the situation.
5. Contact Us
For any shipping or return-related inquiries, please contact us:
📧 Email: info@zanak.co
📍 Address: ZANAK [7C74+FC, Rawatsar, Rajasthan - 335524]
By placing an order with ZANAK, you agree to our Shipping & Return Policy. Thank you for shopping with us!